Returns and Refunds Policy
We want you to be completely satisfied with your purchase from techeaven.lk. If for any reason you are not satisfied, we will gladly accept your return within 14 days of the purchase date. Please note that all returns are subject to inspection and must meet the following conditions.
1. Conditions for Returns
- The item must be in its original packaging, with all labels and tags completely intact.
- The item must be undamaged and in resalable condition.
- The item must not be half empty or less.
- Any free gifts or promotional items must also be returned.
2. Refund ProcessOnce we receive your return, we will inspect the item to ensure that it meets our return policy conditions. If everything is in order, we will process your refund within 5 business days. Please note that the refund will be processed to the original payment method used to purchase the item.
3. Cost of ReturnsPlease note that the cost of returning the item to us will be borne by you. We recommend that you use a traceable and insured shipping method to ensure that the item is returned safely.
If you have any questions or concerns about our returns and refunds policy, please do not hesitate to contact us.